"It has been a pleasure working with Gerdi, her professionalism and positive attitude are a great asset."
Executive Director,
Manitoba Quality Network |
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| Communicating With Power and Grace |
| 23 pages |
| $12.00 |
This interactive workbook provides valuable tips and ideas to
help you become a more confident, powerful and effective communicator.
Whether you’re communicating with friends, family, co-workers,
staff, customers, suppliers or CEOs this workbook provides valuable
communication tips. It includes a variety of case scenarios to illustrate
the do’s and don’ts of communication in “real
life” scenarios.
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Table of Contents:
The Communication Process
- Key Components of Communication
The Good, Bad and Ugly – The Truth About Communication
Ensuring Effective Communication
- Communication Tips
- Scenarios
Listening – The Ultimate Tool
- Eight Tips for Effective Listening
Communication and Personality Types
- A Guide to Four Personality Types
- Improving Communication with Each Type
Applying What You Know
- A Five Step Process
- Scenarios
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