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Building a Respectful Workplace.
Building a Respectful Workplace
23 pages
$12.00

This interactive workbook provides thought provoking information about what a respectful workplace is and what the key threats to a respectful environment are. It includes a variety of case scenarios to help you identify disrespectful behaviour and learn the best way to manage the situation.

Table of Contents:

Setting the Course for a Respectful Workplace
What is a Respectful Workplace

  • The Workplace Continuum
  • Where is Your Workplace?
Creating a More Respectful Workplace
  • Understanding Emotional Abuse
  • Understanding Bullying
  • Understanding Ostracization
The Role of the Manager & Supervisor
  • Do’s and Don’ts for Managers
  • Managing an Incident in a Respectful Way
  • Effective and Respectful Discipline
  • Creating a Respectful Environment
The Complaint Process
  • What are the Options for Employees
  • Responding to Complaints
  • Frequently Asked Questions About the Complaint Process
Commitment to Action
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By Gerdi Stewart
© Pursuit Communications, 2004

Gerdi Stewart is a speaker, trainer and consultant in effective business communications. Gerdi has been educating and motivating audiences on communication skills, leadership skills, customer service, teambuilding and workplace morale since 1997. To bring Gerdi’s expertise to your organization or conference contact her at pursuit@shaw.ca or 204-284-1234.

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