"Gerdi did a fantastic job, the open discussions and case scenarios made it exciting and relevant."
Store Manager,
Canadian Footwear |
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Bookstore
No time for one of Gerdi’s workshops, but interested in her expertise?
Why not order one or more of her participant workbooks? Ordering is as simple
as a PDF mail-in form or a Paypal
account.
Each workbook provides information, tips, and step-by-step instructions to
help you improve your performance. Most workbooks include case scenarios, exercises,
assessment tools and sample documents. Take a look
at the typical layout and format of a workbook. (PDF)
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| Becoming a Master Facilitator |
| 25 pages |
| $13.00 |
This interactive workbook has valuable information, tips and
ideas to help you become a more effective and confident facilitator.
It takes you through the step-by-step process of creating a master
plan that will make your sessions more creative and effective. It
also includes suggestions for dealing with difficult situations
and a detailed self-assessment tool.
Details
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| Building a Respectful Workplace |
| 23 pages |
| $12.00 |
This interactive workbook provides thought provoking information
about what a respectful workplace is and what the key threats to
a respectful environment are. It includes a variety of case scenarios
to help you identify disrespectful behaviour and learn the best
way to manage the situation.
Details
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| Communicating With Power and Grace |
| 23 pages |
| $12.00 |
This interactive workbook provides valuable tips and ideas to
help you become a more confident, powerful and effective communicator.
Whether you’re communicating with friends, family, co-workers,
staff, customers, suppliers or CEOs this workbook provides valuable
communication tips. It includes a variety of case scenarios to illustrate
the do’s and don’ts of communication in “real
life” scenarios.
Details
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| Customer Service That Counts |
| 35 pages |
| $13.00 |
This interactive workbook provides step-by-step tips and techniques
to help you provide outstanding customer service. It includes a
variety of exercises and sample scenarios to help you assess your
own service delivery and discover new ideas to try.
Details
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| Inspiring and Leading Others to Success |
| 30 pages |
| $13.00 |
This interactive workbook provides leaders information and skills
to help them motivate and lead their staff more effectively. The
workbook describes key motivators of today’s employees and
six fundamental practices leaders must follow to inspire and lead
others to success. The workbook includes a variety of exercises,
scenarios and assessment tools.
Details
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| Teambuilding – Creating More Effective Teams |
| 23 pages |
| $12.00 |
This interactive workbook focuses on the structure and processes
of teams. It provides valuable ideas, suggestions and templates
for creating a team process that is sure to make your team more
effective. It includes a variety of samples to help you create an
effective team.
Details
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| Writing Winning Proposals |
| 48 pages |
| $15.00 |
This workbook provides valuable tips and information to guide
you through the process of writing more effective grants and proposals.
It includes a list of miscellaneous funding sources, a sample sales
proposal and a sample grant application.
Details .
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