Communication Skills Leadership Customer Service Workplace Morale


"I enjoyed being able to hear and discuss actual problems."

Finishing Supervisor,
Custom Castings Ltd.

 Pursuit Communications Tips

Leadership

The Team Leader Challenge . . .
Are You a Good Team Leader?

Take the Team Leader Challenge to see if you are a good team leader. Simply answer the following questions, press submit, and see how you rate.
Yes
No
Okay, I Need to Improve
1.
 Do you encourage and implement suggestions and ideas from team members?
2.
 Do you evaluate and discuss each team member’s performance with them?
3.
 Do you encourage team members to try new and creative ways to achieve company goals?
4.
 Are you tolerant of the different styles of your team members?
5.
 Do you recognize, reward or thank team members often for their effort and contributions?
6.
 Does every team member clearly understand the company goals and their role in achieving them?
7.
 Do you set aside time to meet as a team to address concerns and share ideas?
8.
 Do you communicate clearly and take time to ensure that you have been understood?
9.
 Do you clearly state all expectations and relevant information such as resources and support available, standards and limits when assigning tasks?
10.
 Do you give credit when and where credit is due?
11.
 Do you celebrate significant accomplishments, milestones or events?
12.
 Do you make yourself available for questions, comments or concerns from team members?
By Gerdi Stewart
© Pursuit Communications, 2004

Gerdi Stewart is a speaker, trainer and consultant in effective business communications. Gerdi has been educating and motivating audiences on communication skills, leadership skills, customer service, teambuilding and workplace morale since 1997. To bring Gerdi’s expertise to your organization or conference contact her at pursuit@shaw.ca or 204-284-1234.

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